Senior Storage SW technical support – French speaking, Northampton
Location: Northampton, UK
Salary: negotiable ( DOE), benefits, relocation allowance
Job Type: Permanent
Job Ref. Number:
KEY SKILLS – High level UNIX (Linux, Solaris, AIX, HP-UX) admin & troubleshooting skills with scripting, superior knowledge of SCSi, networking and SAN ( Storage technologies). Fluency in French is required.
An exciting opportunity to join a leading player in the IT Storage field. The company have a wide product range and global customer base and are well placed to further improve their market share. The current opportunity is for a premium support engineer to deal with high level technical escalations from European clients. You must have a solid UNIX skills (also scripting) as well as good understanding of SCSi and SAN or any other Storage related technologies. VMWare, EMC Networker and Netbackup would be of interest as well – and related certifications are a big bonus. This is a classic high level support role where only the most complicated queries will be passed on to you. You will be troubleshooting technical queries related mainly to Linux, UNIX, WIN, SAN, Backup & Software. All support will be carried out over the phone/ via Email so you must have excellent written and spoken communication skills. The team in Northampton are supporting EMEA based clients and your role will be supporting English and French speaking customers. You may occasionally travel to client sites in Europe and to the HQ in the US.
Suitable applicants will have good troubleshooting skills and be comfortable working with the following- Linux and ideally one or more flavours of UNIX- Solaris, HP/UX, AIX, IRIX). VMWare and specific storage related experience is required – i.e. SAN, SCSI, Fibre channels, tape drives or libraries and some backup technologies eg. Legato Networker, Veritas Netbackup, Backup Exec, any knowledge of Brocade would be useful. All the specific product training will be provided. This is the senior role within the team so you are expected to mentor and lead more junior members.
This role is based in some pleasant offices in Northamptonshire. The company are excellent employers and believe in looking after their staff- whom they regard as their most important asset. A relocation allowance is payable for candidates who need to relocate to take up this position.
If you feel you would be suitable for this role and interested in finding out more, please send me your CV ASAP.
